Pursuing Justice and Responsibility: The Heartbreaking Story of Sary Mao, Whose Body Remained Unnoticed for 5 Days at Montefiore’s Family Health Center

The Story of Sary Mao, Whose Body Remained Unnoticed for 5 Days at Montefiore’s Family Health Center

Sary Mao’s family, who are Cambodian refugees and speak Khmer, is pursuing justice and a sense of closure following the heartbreaking passing of Sary due to a heart attack. Her lifeless body remained unnoticed for five days after the incident, which took place at Montefiore’s Family Health Center in The Bronx, New York City.

Pursuing Justice and Responsibility

As attorneys specializing in medical malpractice, our primary dedication lies in championing the rights of individuals who have endured medical negligence. The recent occurrence at Montefiore’s Family Health Center in The Bronx, wherein the heart attack victim Sary Mao’s body remained undiscovered for five days, strikes a profound chord with the challenges we regularly confront in our profession.

In every instance of medical malpractice, the fundamental concept at play is the “duty of care.”

Healthcare providers, which encompass institutions such as Montefiore Hospitals and clinics, are bound by a legal obligation to deliver competent and appropriate care to their patients. When this duty is violated, often by departing from established care standards, it can result in dire consequences for patients. Sary Mao’s case has raised concerns regarding the duty of care at Montefiore’s Family Health Center. Her tragic demise due to a heart attack while navigating the clinic’s stairwell necessitates a comprehensive inquiry into whether the clinic upheld its duty of care.

A pivotal aspect of any medical malpractice case is the requirement for transparency and accountability. In this case, the hospital’s response, citing federal privacy laws and decency as reasons for not commenting on Sary Mao’s passing, has raised questions about accountability. When a patient suffers harm under the care of a healthcare provider, it becomes a matter not only of medical responsibility but also a legal one. The frustration expressed by Sary Mao’s family over the absence of honest explanations is entirely understandable. Transparency is not only crucial for the grieving family but also for preventing similar incidents in the future.

It’s worth noting that the stairwell was labeled as an “emergency exit,” but the signage was exclusively in English. Given that many patients at the clinic have limited or no proficiency in English, concerns arise about whether language barriers played a role in the delay in discovering Sary Mao’s body.

The call for justice from Sary Mao’s family and the community is a sentiment we wholeheartedly endorse. Medical malpractice cases extend beyond mere financial compensation; they are about holding healthcare providers accountable for their actions and advocating for enhanced patient safety.

In our capacity as medical malpractice attorneys, McArthur Law firms role is to provide guidance to victims and their families throughout the legal process. McArthur Law Firm is dedicated to pursuing justice and ensuring that those responsible are held answerable.